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KnowClick for Healthcare
KnowClick’s “In-the-Moment” insight solution helps you create more impactful digital experiences by capturing patient and HCP feedback & needs at the moment of website interaction.
Plus, we connect this feedback to each patient and HCP visitor's unique on-website behaviors - helping you (and your agency) quickly optimize your digital outreach by seeing exactly what impacts awareness and intentions to act.
Our solution is fully HIPAA compliant and can be adapted to fit within the restraints of any additional security/privacy measures.
KnowClick has captured over 500,000 in-the-moment patient & HCP survey responses on healthcare websites.
How We Do It
Industry-leading response rate averaging greater than 18% at patient sites and 25%+ at HCP sites
Our insights from surveys + behavior are 4X more actionable than surveys alone
We’re a full-service solution (with simple implementation)
Our behaviorally adaptive intercept surveys are optimized for the best response at patient & HCP websites, delivering accurate, unbiased data and insights
Every response is connected to that visitor’s real-time website behavior. For example, if someone is frustrated, we can pinpoint what page and content caused it - and how you can fix it
From survey creation to analysis, insights, and recommendations we manage and deliver every part of the research process. We're well-versed in taking surveys through the medical legal regulatory review process (MLR) and obtaining approvals
"In-the-Moment" Research Insight Helps Key Digital Initiatives in Life Sciences
Customer Centricity
Get profound patient & HCP insight in-journey
Acquisition
Identify which campaigns are driving target segments
Retention
Increase adherence & fulfillment
Case Studies
Featured Clients
Our roster includes:
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Multiple top 10 biopharmaceutical companies
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Medical device companies
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Specialty pharmaceuticals
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Consumer health
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Hospitals
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Payers
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Pharmacies
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Non-profits
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Suppliers to life science companies
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And more
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