KnowClick has a proven track record of identifying problems and providing breakthrough solutions that clients can (and do) execute on with strong results. Learn more about our process from these actual outcomes.
Multi-Channel Retailer | Ecommerce
90% of visitors abandoned checkout without purchasing, resulting in very low conversion rates. There was disagreement about the real problems: was it price, visitor intent to convert, or something else?
Lifted Sales $7M
On the chopping block: Conversion of visitors driven by campaigns was low (only 0.8%) – executives were frustrated and considering shifting spend to other channels.
55% Lift in Leads Becoming Customers
The client was very good at driving leads, but only 9% became customers, limiting profitability and growth. The client thought the main problem was effectively following up via email with new leads.
80% Lift in Qualified Leads
B2B | Healthcare
Only 1% of website visitors became leads, far below expectations. The website had been redesigned based on user research with the target audience. The client wanted to know why the redesign failed and how to fix it.